About the role
Responsibilities Define and implement UX research, testing and design strategies Facilitate client workshops to build consensus and buy-in Define user personas, journey maps and experience flows from research Translate insights into wireframes, high-fidelity prototypes and design concepts Conduct service design workshops and orchestrate optimized experiences Draft measurement plans proving experience value pre and post launch Give visual design feedback and represent UX within and outside the organization Requirements 6+ years as a UX designer or professional at an agency Expertise in UX design, research and testing deliverables Figma proficiency Strong communication and facilitation skills with clients Ability to lead projects and manage several at once Working knowledge of accessibility principles and guidelines Preferred Qualifications Experience with Adobe Experience Manager or similar CMS Experience with healthcare organizations and B2B About the Company Qualified Digital is a full-service digital agency focused on experience strategy, design, CMS and marketing ecosystems.