About the role
Responsibilities Own the AI and automation roadmap across Operations, including Customer Support and FinCrime Decide what to automate, size and rank each opportunity Build, test and roll out automations with the teams who use them Redesign processes so AI, fixed rules and people each handle what they do best Work with operational managers, control owners, Product and Engineering Lead a team of one to two people Requirements Experience leading operations or process improvement Hands-on experience with AI and automation tools Ability to work across Operations, Product and Engineering About the Company Capital.com is a trading platform expanding globally, with award-winning products.